Loyal Biscuit Co.
408 Main Street
Rockland, ME 04841
Phone: 207-594-5269
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]


The Loyal Biscuit Co. is an award winning independent dog and cat supply boutique, proudly located in the beautiful state of Maine. We have four great locations—Downtown Rockland,  Knox Mill Camden, Reny’s Plaza Belfast, and our newest location, Main St. Waterville. We are your destination for the best in healthy, holistic, all-natural food and treats, plus the best in toys, collars, leashes, beds, and more.

We love dogs and cats, and our pets mean the world to us, so we understand how much your pets mean to you! Fenway, Chuck and George (our dogs) and Meredith & Christina (our cats) are our inspiration when choosing new products and deciding what to carry. There isn’t anything in the store that we wouldn’t give to our crew!

All four of our stores have a self-serve dog wash area where everything is provided; elevated tubs, automated temperature controlled warm water, waterproof aprons, shampoo of your choice, fluffy towels, high velocity pet safe dryer, an assortment of grooming tools, and we clean up the mess!

All of us at the Loyal Biscuit Co. believe  in giving back to our communities. We work closely with local animal shelters, as well as the Maine Pet Oxygen Mask (POM) Project, and several rescue groups. All of our in store events - over 30 in 2015 - have an awareness or fundraising component built in. Last year alone we donated over $15,000 and more than 8,600 pounds of food to area shelters! In addition, two Loyal Biscuit locations serve as satellite locations for the adoption of cats and kittens.  Through this adoption program we have found homes for more than 350 cats and kittens!

We are educating ourselves and our team everyday on nutrition, treats, toys, and more to help you provide the best for your dogs and cats. We are always open to suggestions on new food and products in order to meet your needs and exceed your expectations. We are here to provide the absolute best for your four-legged friends!

We look forward to seeing you soon,                                                                                     Heidi V. Neal and Joel C. Neal, Owners

New Location for our Rockland store effective 4/4/16: Just up the street at 408 Main Street!

Our most recent awards:

Maine Small Business of the Year, Small Business Administration 2015

Best Multi-Unit Pet Store, Pet Business Monthly 2015

Small Business of the Year, Penobscot Bay Regional Chamber of Commerce 2015

Pet Store Retailer of the Year for Outstanding Community Outreach, Pet Product News International  2014

Retailer of the Year, Pet Age Magazine 2014

Best of the Best Knox County by the readers of Village Soup, 2010, 2011, 2012, 2013, 2014, 2015Best of the Best Waldo County by the readers of Village Soup, 2013, 2014, 2015

We are excited to announce that on April 4th, 2016 our Rockland location will be moving up the street to 408 Main Street!


Other Locations
Belfast Loyal Biscuit Co.
1 Belmont Avenue
(Reny's Plaza)
Belfast ME 04915
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-930-8100
Camden-Rockport Loyal Biscuit Co.
56 Commercial Street
(US Route 1)
Rockport ME 04856
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-236-3354
Bath Loyal Biscuit Co.
180 Front Street
Bath ME 04530
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-443-3647
Brewer Loyal Biscuit Co.
421 Wilson Street
(Hannaford Plaza)
Brewer ME 04412
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-907-2323
Hallowell Loyal Biscuit Co.
160 Water Street
Hallowell ME 04347
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-620-1135
Waterville Loyal Biscuit Co.
109 Main Street
Waterville ME 04901
Hours: Monday-Friday 10am to 6pm, Saturday & Sunday 10am to 5pm
Email: [email protected]
Phone: 207-660-9200
Best of the Best 2016

Loyal Biscuit Co. Awards $14,000 to Six Maine Animal ...

Heidi and Joel Neal of Rockland, first purchased the Loyal Biscuit Co. in January of 2009. What was then a single retail location with one employee has since grown to add six additional locations with forty employees. The primary focus of the Loyal Biscuit Co. is to not only supply Maine ...
Loyal Biscuit Co Holiday Hours

Check those food and treat supplies this week! We are taking three days off to rest and refresh and all seven stores will be closed on Dec 25, 26, and 27.Thank you for understanding! Just like you, we are all pretty tired and need some downtime so we can come back and make 2021 awesome! Thank ...
Loyal Biscuit Taking the Weekend Off!

We are taking the weekend off! We have been working our tails off and we are ready for some fun in the sun! All seven LBC locations will be closed for the 4th of July weekend (July 4 & 5). The LBC team is excited for a little R&R this weekend and we will be back and ready to go Monday ...
Loyal Biscuit Co Expands South to Bath For Their 7th ...

BATH — Loyal Biscuit Co. is excited to announce their newest location in Bath, Maine. They have purchased Wags & Whiskers, located at 180 Front St. “Regan & Sarah built a great business over the last ten years and we are excited to step in and continue what they started,” stated Heidi Neal, ...

Loyal Biscuit Co. Joins Qurate Retail Group's Small Business Spotlight, a Partnership with the NRF Foundation to Help Small Businesses Weather COVID-19 (Rockland, ME, May 18, 2020) - Loyal Biscuit Co. has been selected for Qurate Retail Group's Small Business Spotlight, a partnership with the ...